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 | I am ready to place an order. How do I do this? |
 | Use whatever method is most convenient for you. We accept orders via phone, fax, and e-mail. You may use manufacturers part numbers or the EZ numbers shown in our catalog. |
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| How do I buy products online? |
| If you are an existing customer, simply go to the Online Catalog tab and then click on Set Up New Log-in. Submit your request for a new log-in. You will be contact shortly with information about your assigned user name and password.
If you are a new customer, you may go to Contact Us and Request Information to initiate a request to set up a new customer account with corresponding access to our online catalog. |
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| What are your business hours and Will Call hours? |
| Business hours are 8:00 a.m. to 5:00 p.m. in the local time zone for any given branch. Will Call pick-up is available during these hours. Orders may be placed via the internet 24 hours a day, 7 days a week. Orders placed after business hours will be processed the next business day. |
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| I could not find exactly what I needed in the catalog. Can you help me? |
| Yes. Contact your local branch or sales representative (contacts shown in the catalog and on our website). We can help you find the product you need. |
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| Do you have a minimum order requirement? |
| The minimum order size is $50.00. |
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| Can I purchase material from you without being charged tax? |
| Yes. You can purchase material without being charged tax if you provide a tax exempt certificate. Please contact your local branch to obtain a Tax Exemption Form and for further information. |
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| What if I need product information that is not shown in the catalog? |
| For additional product information you can go to the Product Information tab on this website and go directly to the appropriate manufacturer link. Or, you can call, fax, or e-mail us to let us know what kind of information you need. To request information by e-mail, simple go to the Contact Us tab and then Request Information. |
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| I am ready to pay my invoice. How do I do this? |
| You can mail your check to the attention of Accounts Receivable at 2602 N. 37th Dr., Phoenix, AZ 85009 |
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Click Nature of Request "Other" and ask your own question.
